Real Estate Client Testimonials

 

Echelberger Group Client Recommendations

Doug provided a great comprehensive portfolio. He is the area specialist and we were happy to work with him.

Noah and Katy Lougarikis | Seller

Carrie Ann was more than willing to FaceTime us to view properties since we were out of state.  Carrie Ann and Doug are amazing!!  Made buying while living across the country as easy as possible!

Matthew and Michelle Robinson | Buyer

I have known and worked with Doug for over 15 years. His professionalism and his goal to do his best has always impressed me. Doug made sure that I was protected against a somewhat hostile seller. He did everything that I could of asked for. Doug is definitely the best agent when it comes to San Clemente Real Estate. Thank you Doug!

Roy Kaminske | Seller

Doug brokered a very fair deal while representing us as the sellers. He watched out for our interests.

Ron and Linda Bishop | Seller

Doug and his team were responsive, accesible and professional. Best thing was his personal quick response whenever we needed support. We wanted the expertise of Doug's experience selling in Talega. Doug kept a clear frame of reference for us and was sensitive to our emotional experience, keeping us focused on the realities and the goal.

Barbara and Rich McGeagh | Seller

We have used Doug to sell two of our homes, and in the purchase of another.  You will not find a more knowledgeable realtor.  He knows, and understands the ins and outs of every property we have ever asked about.

Adrian & Kelly Miranda | Buyer & Seller

I have been a successful commercial real estate broker for 27 year and needed a residential professional that spoke the same language and had strong transaction & process capabilities. Doug and his team were masterful during the process and as needed along the way were decisive and thoughtful.  Very smart and cohesive team… you would want your kids to work at the Echelberger Group if you want them to learn good business and how to work the right way.  Many thanks from me and my two sister team.

David Kluth | Seller

Easy sale ! Doug was very easy to work with and professional.

Gary and Judy Walburger | Seller

Doug is extremely knowledgeable of the market.  His excellent reputation with other real estate agents and loan brokers was key to a smooth transaction both when we bought and when we sold our home.  We selected Doug because we believe Doug is a true professional.  He was honest and fair in assessment when we bought and sold our home.  Doug is level-headed and kept the process of home selling and home buying on track.  It can be easy to get off track with emotions, but Doug’s style helped us stay focused on the numbers and ultimate outcome.  We bought our home in San Clemente – which we loved for 4 years.  When we were ready to sell we enlisted Doug’s representation.  Extremely smooth transactions – both when we bought and when we sold our home.

Gary and Lisa Omori | Seller

Doug was prompt, courteous and professional in all our dealings. Making it an easy process to complete.

Blakely | Seller

Chris Walker was very reachable and excellent at reading situations, which I think ultimately resulted in us getting the best price. Surterre was the Talega specialist. We met with Chris and our styles seemed to mesh Chris was Awesome !

Christopher and Monika Caulfield | Buyer

While considering selling my oceanfront home in San Clemente, CA I was told about an incredible agent (by another agent of all things) that worked at Surterre Properties in San Clemente. I was told his name was Doug Echelberger so I contacted him. For many years I had been seeing lots of advertisement from Surterre properties and always remembered their advertisements because there are so many of them and they were professional done. Surterre never scrimped on advertising which is really important to the seller. 

My wife and I met with Doug and from the moment he walked into our home, we both knew Doug was a quality agent and quality person. Doug’s appearance, presentation and demeanor were so outstanding and professional that we immediately signed the listing agreement. Doug never over sold or undersold the value of our property. Doug talked reality and his value estimation was right on the money. Doug sold the property at small change under full price and we could not be happier with the result.

During the sales process, Doug was amazing, he hired a professional photographer that depicted a true picture of the home and he created amazing high quality brochures. The one thing I found very important, Doug pre-qualified every client before they were allowed to view the home and he went to every client showing. Doug never sent another agent that might not know the details of the home and community. My wife liked that he always gave us plenty of notice to prepare for the showing. Doug was able to bring in client after client, with multiple showings per week from the local area, all over the country and international buyers.

It did not take long and offers started coming in on the home. The first offer was from an incredibly nice couple that loved the home and area and Doug made sure they knew everything about the home since they were out of area buyers. Doug felt these people would be the perfect buyer right from the beginning and he was right. During negotiations, we received multiple offers and finally settled on buyer #1. 

During the inspection and escrow phase, Doug handled each phase with expertise and tenacity, keeping each side fully informed and never letting time pass without results. I was extremely impressed. Doug recommended and used Blue Water Escrow in San Clemente and alongside with Doug and the process was seamless.

We are happily closed now and as I reflect back, I do not think Doug Echelberger, Surterre Properties and Blue Water escrow deserve anything less the a 20! If you are considering buying or selling a property or commercial space, in my book there is no one better.

Gary and Juanita | Seller

I have used the services of Doug Echelberrger in the capacity as a listing agent on two occasions, and as a consultant in the past three years. In all occasions I have found his knowledge and expertise of real estate, and work ethics to be superior. It is an honor to recommend him.

KJW

Doug Echelberger is a consummate professional. He is extremely responsive and his local knowledge of the South Orange County market is very impressive. I would highly recommend Doug if you are looking to buy or sell in Orange County.

Cliff Chandler | Seller

Doug and his team were sensitive to our concerns about listing the house over the Christmas holiday. Doug took the time to go over every detail with us. Doug also arranged a more than reasonable rent back situation so our daughter could finish school this year, before we had to move.

Donna | Seller

Doug and his team were great to work with. Doug was in touch at least weekly to let me know what was going on; his team was responsive to my requests and questions. The experience was actually much easier than I had anticipated. I’d be happy to work with Doug’s team again.

Kenneth Hewlett | Seller

Doug did an outstanding job conveying our rationale during the negotiation phase. We met Doug via word of mouth, he has an excellant reputation in South Orange County. Doug is top notch, we will definately be referring others.

Brian and Tram Hall | Seller

Doug and Carrie Ann were both very consisent in all aspects of the transactions. We have worked with Doug for several years. He has maintained an excellent level of care at all times.

Jeff and Erin Adcock | Seller

Doug’s knowledge of the Short Sale laws & process provided me with excellent advice. Better than the two attorneys I had been speaking to. Doug is a Rock Star!

Ram and Laura | Seller

The purchase of our beautiful new home in San Clemente was our second transaction with Doug Echelberger with Surterre Properties in the last five months. Doug masterfully sold our home for top dollar even when the market was still recovering. Doug met with every client that previewed our home and guided multiple buyers into a competitive bidding situation. The stress of selling a very high-end property was completely; let me repeat COMPLETELY handled by Doug. Doug knew how to control the deal and used his personality and knowledge to work through difficult negotiations until both parties were happy. Doug is amazing; in my experience most agents want to just close the deal, Doug wants the best deal for all involved and makes it a win-win for both sides.

Now that Doug sold our home in short order we needed a new house. Who else would I call? Doug Echelberger; that’s right!!! He knew our taste and found us an amazing property and showed us one house, we bought it. The process of buying a house with Doug and Tracy Young at Blue Water Escrow was beyond belief easy and stress free. After 35 years in real estate, I can say, there is no one I trust more than Doug and Tracy. If I could, I would change the five stars to ten. When it comes to escrow, you must use Tracy at Blue Water.

Gary and Juanita Chronister | Buyer

Chris Walker was assigned to us by Doug. He is a terrific agent! He was very patient with us during all of our shopping and did a great job with the transaction. Thanks!

Arthur & Donna Carter | Buyer & Seller

I got names of some brokers experienced in the area of my father’s home and interviewed three of them and reviewed the materials the three provided. Doug was my first choice at the outset and remained my first choice after I had some questions for each of them. Very knowledgeable and not a hard sell.

Debra Korduner | Seller

Thanks for completing a difficult sale in a very difficult market.

Gary Jones | Seller

Doug's team was terrific about follow up. We have dealt with him before and Doug and his staff are great.

Rick and Pam Pluimer | Seller

The staffs at Surterre Properties are dedicated in getting the job done right and ensuring complete client satisfaction. There are plenty of real-estate agents to choose from, but the list becomes narrower when you want to find one that looks after your interests rather than just theirs. The Doug Echelberger Group scored big with me.

Trinh

They promptly got back to us with any questions and concerns – the BEST team!  We wouldn’t go with anybody else.  The perfect team to buy or sell your home.

Steven and Maria Gmur | Seller

I know Doug from both the buyer and seller perspective. He sold our home...quickly and at the price we needed. He also helped us find a new home. At this point, he has earned my absolute trust and my future business. He is the only agent I fully trust with this transaction.

John | Buyer

Very professional, capable and highly responsive. Our condo sold in four days....however, Doug started with a full court press....video, announcements to other brokers and provided very helpful counsel when we had three offers at full price. He continued to be very active all through escrow and then called me to let us know everything was final. We were very pleased throughout the process.

Gary and Judy | Seller

Doug and his team did a great job persevering through the short sale process, especially since we had moved out of state. He found us a renter for a year until the banks became more cooperative and adeptly handled the termination of the rental and the coordination of the sale with the new buyer.

Stephen and Jo | Seller

Doug's patience with our mom was very helpful. We called Doug due to our friends used him successfully. The biggest reason was for his support of Vista Del Mar School. Thank you for your help, I know things got tricky after we were out of state.

Doug and Kim Wines | Seller

Doug really watched out for me and adjusted to the requirements of the short sale terms with ease. Doug and his team made the entire process very easy and handled a first time buyer really well.

Beth | Seller

Doug Echelberger and his hard working team did a superb job of selling our property in San Clemente. They had the property in escrow in less than a week at 97% of our aggressive listing price.

The voluminous, complex paperwork was handled with aplomb. Even though I am a California licensed Real Estate Broker myself, I learned a few things while being a client/Seller for this transaction. Special kudos go Courtney Batterton, the team’s Transaction Administrator.

Harold Parker | Seller

Doug sold our home at top dollar in what is probably the toughest housing market in 20 years. We were very impressed with him and his team and would highly recommend them in the future.

Daphne and Ron | Seller

Wells Fargo tooks weeks to finalize, Doug stayed on top of them and expediated the process as best he could. He is knowledgeable of the market and is outstanding.

Patrick Alford | Seller

Doug and Maryam were absolutely fantastic to work with. They helped me list my home, find a short term rental while searching for a new home, and locate our new dream home in Southwest San Clemente. They were available for us ALL hours of the day, and EVERY day of the week. Anyone who has ever sold or purchased a home knows that there can be some “bumps” along the way. Doug and Maryam made sure that everything was smooth throughout the entire process. They ALWAYS had my family’s interests in mind, and made us feel like their top priority. I would highly recommend Doug, Maryam, and the entire team to anyone who is looking to sell or purchase a home. They were truly amazing to work with!!!

Doug’s support and diligence was over and above all of my expectations. The bank rejected the first offer but Doug’s persistence got the second offer approved by the bank.

Debbie | Seller

Doug contacted his peers to notify them of our house being on the market.  Doug and his team stayed in close contact with potential buyers, kept us well informed and sold our house fast.

Felicia and Adam | Seller

Awesome !!

Michael and Jennifer Boyd | Seller

The whole team just did whatever it took to get the job done. It was difficult for us to be away from the area so much during the transaction-but no worries. Doug and his team stayed on top of things and really went above and beyond with coordinating everything. They earned their commission!

Janet and Rick | Seller

Chris Walker was tremendously helpful, knowledgeable and professional throughout the entire process of our purchasing a home. He proved to be a virtual encyclopedia for any questions and concerns we had about the area and home that we purchased. Thanks, Chris!

Bill and Julia Hiekel | Buyer

Doug sold our property for close to asking as well as secured a property for us during a multiple offer situation. We were grateful! Doug's great reputation led us to him, his overall skill will keep us with him in future transactions.

Danny and Rebecca Cordova | Seller

Doug's support and do diligence was over and above my expectations. The bank rejected the first offer, Doug's persistance got the second offer approved by the bank. The Talega Green Sheet was how we found Doug and after meeting him I knew he was the one I wanted to represent me.
I would refer Doug to anyone needing a professional realtor to sell their home ! There are not enough words to thank him for all the time and effort he put into the sale of my property. Thank you.

Debbie Coleman | Seller

Aside from being extremely knowledgeable of Talega Real Estate, Doug was always sensitive to our needs/ opinions and a step ahead of the game. It seemed like he knew in advance what questions my wife and I were going to ask.

His Marketing team prepared amazing hard copy and electronic advertising materials and all of his Assistants were also very informative and prompt.

During the negotiation process, Doug was not afraid to obtain the highest value, as well as the most appropriate low risk terms possible.

The Escrow team also made it very easy to understand where we stood in the escrow process and thoroughly provided explanations to all of our questions.

We did not feel like first-time sellers because of the abundance of knowledge, technology used (DocuSign, ClosingTracker, etc.), and team coordination involved with our transaction from beginning to end.

Erick and Autorina Rocca | Seller

Doug, Carrie and the rest of their team are very organized, responsive and a pleasure to work with. We received multiple offers on our sale within days of putting it on the market, and were able to find a new home and coordinate a simultaneous transaction. If you are looking for a group that will look out for your best interest, give the Echelberger group a call.

Daniel Karcher | Seller

Doug’s personal engagement & knowledge about the status of our deal really impressed us. Also, the accessibility we had to him and his responsiveness was exceptional.

Andrew and Elena | San Clemente

Doug and all of his staff were exceptional and went beyond the call of duty and my expectations. Honesty, Integrity & Service never go out of style. 1-10 being the best Doug's team is a 15. We contacted Doug based on his success of previous sales in our neighborhood and I honestly liked everything about him. In this day and age the following are hard to find in any business: Professionalism, Honesty, Integrity, & Customer Service. Doug and his Team possess all these qualities.

Brian Rierson | Seller

They Listen ! When we had special requests Doug was able to accomodate with no problems. We have known Doug for years . The qualities and capabilities of all the Surterre employees have been first rate and wonderful. If anyone wants to sell or buy a home without stress, I highly recommend Doug and his staff. They were very professional and understanding at all times.

Dean and Julie Page | Seller

Doug is a very professional, detail-oriented and highly responsive realtor. He made my first home purchase with a 30-day escrow a breeze and we were able to close on time! He has vast knowledge of every aspect of real estate and real estate transactions. I highly recommend Doug and his team.

Melinda | Buyer

The entire experience working with Doug and his team was outstanding, and I would highly recommend them. He sold the property when we purchased it and we were so impressed with his knowledge of the area that we chose him when we sold.

Tyler & Karen Bryson | Seller

Chris Walker was amazingly helpful, responsive, and genuinely cared about us as we went through several tough experiences in finding a new home. We ended up getting the home of our dreams for less than we expected and sold our home for more than we expected. I could not recommend him and the first class services of the Echelberger group highly enough. The whole experience working with them was better than we could have imagined.

-Casey Swenson

We worked with Chris Walker of the Echelberger group and could not have been more impressed. We constantly relied on Chris’s expertise on everything from negotiations to flooring choices. I would highly highly recommend him to anyone. Chris was by our side every step of the way, constantly going above and beyond our expectations. He made our family dream home a reality and we will be forever grateful.

-Elizabeth Swenson

Casey and Elizabeth Swenson | Buyer & Seller

Doug is an excellent Realtor, we would definately use him again. He was the BEST !

Don and Linda White | Seller

We found Doug through the San Clemente Chamber of Commerce, incredibly professional and always returned our calls, emails,and texts within 24 hours. His marketing really presented our property well. Thank you so much for being there for us and for all the help with our property. If I had to do it all over again I would use Doug and the Surterre team in a heartbeat. NO HESITATION !! Thanks Doug

Dave and Pilar Martinovich | Seller

Doug validated my marketing concept. Doug made our transaction very smooth. He understands the market and success is all the seller is looking for. Doug delivered, thank you !

Ted and Beth Epand | Seller

Doug was phenominal and and he put everyone else to shame. He should be recognized for all his efforts. Outstanding skills including great public relations, we owe this purchase to him. Fantastic !!

Shireen Guide | Buyer

What a great team Doug has. I had my property FSBO and Doug came to look at it , and kept in touch to see how I was doing. Doug is very professional and easy to work with.

Diane | Seller

Doug jumped right on it and got it done, Doug's staff was always keeping the documents moving and kept us well informed.
Everything went as planned. Thanks again!

Chris and Sandra Andrews | Seller

Chris Walker at Surterre Properties / Echelberger Group was an outstanding agent to work with- moving from San Francisco to Orange County was not an easy decision and the criteria I had for a home in San Clemente was a tall order- Chris really listened to me and what I was looking for and didn't waste my time showing me properties that I wouldn't like. Chris managed to find me a home that I could not dream I would get, that had everything on my list and then some (and still remain within a modest budget)- it was a competitive bid process and we were successful which really speaks volumes to his understanding of the process, the area and ultimately even the negotiating party. I would highly recommend him!

Kimberly | Buyer

Doug was great right from the start. He spent enough time to make sure that we understood the whole process and the services he provide...and he had our home sold very quickly. We highly recommend him!!

Linda Thomas | Seller

Doug really was professional with setting the sale price. We choose him based on his reputation and everything went smooth and our transaction was excellent.

Bill and Insoo Chu | Seller

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